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Basic Mediation Training

In our 2-day Basic Mediation Training, you will learn:

  • How to help disputants resolve a broad range of conflicts, including those occurring in the family, workplace and community. 
  • Criteria/strategies for determining whether mediation is appropriate for particular cases/disputants. 
  • How to effectively prepare disputants to meaningfully participate in mediation. 
  • The origins and dynamics of conflict. 
  • The three critical pieces of information about a dispute a mediator must identify in order to facilitate the resolution of any conflict. 
  • The seven stages through which every mediation passes, and how to guide disputants through them. 
  • Mediator ethics 
  • How to help disputants effectively manage their emotions during mediation. 
  • How to draft disputants' agreements.

Training session is daily from 8:30 a.m. - 6:00 p.m.

Live online training is held using Zoom, and registration and course materials are provided through CMS' virtual online platform, Thinkific.

Continuing Education Credit is available for most professions.

Cost: $395

Advanced Registration Is Required

Review our training calendar and register online. If you would rather register by fax or phone, follow the instructions below.

Refunds:  All refunds of training fees are subject to a $40 administrative charge and must be requested a minimum of 3 business days prior to the start date of the training. Fees for registrants canceling less than 3 business days in advance are non-refundable but may be applied toward a future CMS training for up to 1 year.

  • City of Columbus
    City of Columbus
  • Franklin County Job and Family Services
    Franklin County Job and Family Services
  • Columbus Bar Foundation
    Columbus Bar Foundation

    Columbus Bar Foundation

  • Franklin County Community Partnership
    Franklin County Community Partnership
  • Siemer Family Foundation
    Siemer Family Foundation
  • United Way of Central Ohio
    United Way of Central Ohio
  • Harry C Moores Foundation
    Harry C Moores Foundation
  • Alvis, Inc
    Alvis, Inc
  • Volunteers of America
    Volunteers of America