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Basic Mediation Training


In our 2-Day Basic Mediation Training, you will learn:

  • How to help disputants resolve a broad range of conflicts, including those occurring in the family, workplace and community. 
  • Criteria/strategies for determining whether mediation is appropriate for particular cases/disputants. 
  • How to effectively prepare disputants to meaningfully participate in mediation. 
  • The origins and dynamics of conflict. 
  • The three critical pieces of information about a dispute a mediator must identify in order to facilitate the resolution of any conflict. 
  • The seven stages through which every mediation passes, and how to guide disputants through them. 
  • Mediator ethics 
  • How to help disputants effectively manage their emotions during mediation. 
  • How to draft disputants' agreements.

Training session is daily from 8:30 a.m. - 6:00 p.m.

All classes will be provided on-line, through Zoom. Please note, CMS uses the learning platform “Thinkific” to provide its on-line registration for courses and to allow training participants to access course training materials. To register for this CMS class and access course materials, you will need to create a login account at Thinkific at one of the dated links below, using your email address as your username and a password of your choosing. If you already have a Thinkific account, you will sign-in there using your existing username and password before registering.

All CMS’ Trainings have been submitted for continuing education credit approval for numerous professions including: Attorney’s, Educators, Nurses, Social Workers, Counselors, Family and Marriage Therapists, Psychologists, Chemical Dependency Professionals and Human Resources Managers. Approval pending for 16.0 hours of Continuing Education Credit.


Cost: $480

Advanced Registration Is Required

To register on Thinkific for an offering, please click your preferred class date below. If you would rather register by fax or phone, follow the instructions below.

If you wish to enroll a group of individuals to attend a currently scheduled course, or to arrange for a class on different dates for your group, please reach out to: Shelley Whalen at swhalen@communitymediation.com or 614-228-7191, ext. 14.

Refunds:  All refunds of training fees are subject to a $40 administrative charge and must be requested a minimum of 3 business days prior to the start date of the training. Fees for registrants canceling less than 3 business days in advance are non-refundable but may be applied toward a future CMS training for up to 1 year.

  • City of Columbus
    City of Columbus
  • Franklin County Job and Family Services
    Franklin County Job and Family Services
  • Columbus Bar Foundation
    Columbus Bar Foundation

    Columbus Bar Foundation

  • Franklin County Community Partnership
    Franklin County Community Partnership
  • Siemer Family Foundation
    Siemer Family Foundation
  • United Way of Central Ohio
    United Way of Central Ohio
  • Harry C Moores Foundation
    Harry C Moores Foundation
  • Alvis, Inc
    Alvis, Inc
  • VOA VFF
    VOA VFF
  • Volunteers of America
    Volunteers of America