Conflict Resolution Training

Have you ever wished you could solve difficult conflicts more effectively? Would you like to learn how to communicate your needs in a peaceful way and identify other's needs more easily?

We teach conflict resolution skills so you may independently resolve your conflicts in a respectful and lasting way.

In our 1-Day Conflict Resolution Training, you will learn:

• How to peacefully and respectfully resolve personal and professional disputes in which you are involved.
• How to successfully resolve disputes with clients, employees, supervisors, coworkers, vendors, family members (e.g., parent/teen), and neighbors.
• How to resolve conflict using a "needs" rather than a "rights" based approach.
• How using five different conflict resolution approaches impact your future relationships with others.
• Tips for choosing the right conflict resolution approach for each dispute situation.
• Three critical pieces of information you must always get from the other party in order to successfully resolve your dispute.
• How to find a solution to your conflicts with others that will satisfy both you and the other party.

Training session is from 8:30 a.m. - 5:00 p.m.

All classes will be provided on-line, through Zoom. Please note, CMS uses the learning platform “Thinkific” to provide its on-line registration for courses and to allow training participants to access course training materials. To register for this CMS class and access course materials, you will need to create a login account at Thinkific at one of the dated links below, using your email address as your username and a password of your choosing. If you already have a Thinkific account, you will sign-in there using your existing username and password before registering.

All CMS’ Trainings have been submitted for continuing education credit approval for numerous professions including: Attorney’s, Educators, Nurses, Social Workers, Counselors, Family and Marriage Therapists, Psychologists, Chemical Dependency Professionals and Human Resources Managers. Approval pending for 7.0 hours of Continuing Education Credit.

Cost: $210

Advanced Registration Is Required

To register on Thinkific for an offering, please click your preferred class date below. If you would rather register by fax or phone, follow the instructions below.

If you wish to enroll a group of individuals to attend a currently scheduled course, or to arrange for a class on different dates for your group, please reach out to: Shelley Whalen at swhalen@communitymediation.com or 614-228-7191, ext. 14.

Refunds:  All refunds of training fees are subject to a $40 administrative charge and must be requested a minimum of 3 business days prior to the start date of the training. Fees for registrants canceling less than 3 business days in advance are non-refundable but may be applied toward a future CMS training for up to 1 year.