Conflict Resolution Training

Have you ever wished you could solve difficult conflicts more effectively? Would you like to learn how to communicate your needs in a peaceful way and identify other's needs more easily?

We teach conflict resolution skills so you may independently resolve your conflicts in a respectful and lasting way.

In our 1-Day Conflict Resolution Training, you will learn:

• How to peacefully and respectfully resolve personal and professional disputes in which you are involved.
• How to successfully resolve disputes with clients, employees, supervisors, coworkers, vendors, family members (e.g., parent/teen), and neighbors.
• How to resolve conflict using a "needs" rather than a "rights" based approach.
• How using five different conflict resolution approaches impact your future relationships with others.
• Tips for choosing the right conflict resolution approach for each dispute situation.
• Three critical pieces of information you must always get from the other party in order to successfully resolve your dispute.
• How to find a solution to your conflicts with others that will satisfy both you and the other party.

Training session is from 8:30 a.m. - 5:00 p.m.

All classes will be provided on-line, through Zoom. Please note, CMS uses the learning platform “Thinkific” to provide its on-line registration for courses and to allow training participants to access course training materials. To register for this CMS class and access course materials, you will need to create a login account at Thinkific at one of the dated links below, using your email address as your username and a password of your choosing. If you already have a Thinkific account, you will sign-in there using your existing username and password before registering.

All CMS’ Trainings have been submitted for continuing education credit approval for numerous professions including: Attorney’s, Educators, Nurses, Social Workers, Counselors, Family and Marriage Therapists, Psychologists, Chemical Dependency Professionals and Human Resources Managers. Approval pending for 7.0 hours of Continuing Education Credit.

Cost: $210

Advanced Registration Is Required

To register on Thinkific for a 2024 offering, please click your preferred class date below. If you would rather register by fax or phone, follow the instructions below.

If you wish to enroll a group of individuals to attend a currently scheduled course, or to arrange for a class on different dates for your group, please reach out to: Shelley Whalen at swhalen@communitymediation.com or 614-228-7191, ext. 14.

Refunds:  All refunds of training fees are subject to a $40 administrative charge and must be requested a minimum of 3 business days prior to the start date of the training. Fees for registrants canceling less than 3 business days in advance are non-refundable but may be applied toward a future CMS training for up to 1 year.