Customized Conflict Resolution Training for Property Owners and Managers
In this workshop, your members/staff will learn key principals and skills necessary to effectively resolve THEIR OWN day-to-day disagreements with co-workers, supervisors, clients, customers, etc.
This workshop can be tailored to a 1-day or 2-day format that includes the following topics:
How to successfully resolve conflicts with residents while retaining good tenants
How to de-escalate volatile conflict interactions with residents
How to manage difficult emotions during conflict with residents, yours and theirs
How to help tenants experiencing financial difficulties avoid unnecessary mistakes that cost them their homes and you your profits
How to help employees better understand and manage the eviction process
How to help residents-in-need access critical community resources
Continuing Education Credit is available for many professions.
Please contact us, so we may help you determine the session that is best for your situation.