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Customized Conflict Resolution Training for Property Owners and Managers

In this workshop, your members/staff will learn key principals and skills necessary to effectively resolve THEIR OWN day-to-day disagreements with co-workers, supervisors, clients, customers, etc.

This workshop can be tailored to a 1-day or 2-day format that includes the following topics:

  • How to successfully resolve conflicts with residents while retaining good tenants

  • How to de-escalate volatile conflict interactions with residents

  • How to manage difficult emotions during conflict with residents, yours and theirs

  • How to help tenants experiencing financial difficulties avoid unnecessary mistakes that cost them their homes and you your profits

  • How to help employees better understand and manage the eviction process

  • How to help residents-in-need access critical community resources

Continuing Education Credit is available for many professions.

Please contact us, so we may help you determine the session that is best for your situation.  

  • City of Columbus
    City of Columbus
  • Franklin County Job and Family Services
    Franklin County Job and Family Services
  • Columbus Bar Foundation
    Columbus Bar Foundation

    Columbus Bar Foundation

  • Franklin County Community Partnership
    Franklin County Community Partnership
  • Siemer Family Foundation
    Siemer Family Foundation
  • United Way of Central Ohio
    United Way of Central Ohio
  • Harry C Moores Foundation
    Harry C Moores Foundation
  • Alvis, Inc
    Alvis, Inc
  • VOA VFF
    VOA VFF
  • Volunteers of America
    Volunteers of America