Skip to main content
MENU

Conflict Resolution Training for Property Owners and Managers


Have you ever wished you could solve difficult conflicts more effectively? Would you like to learn how to communicate your needs in a peaceful way and identify other's needs more easily?

We teach conflict resolution skills so you may independently resolve your conflicts in a respectful and lasting way.

In our 1-day Conflict Resolution Training for Property Owners/Managers, you will learn:

  • How to successfully resolve conflicts with residents while retaining good tenants

  • How to de-escalate volatile conflict interactions with residents

  • How to manage difficult emotions during conflict with residents, yours and theirs’

  • How to help tenants experiencing financial difficulties avoid unnecessary mistakes that cost them their homes and you your profits

  • How to help employees better understand and manage the eviction process

  • How to help residents-in-need access critical community resources


Training session is from 8:30 a.m. - 5:00 p.m.

Live online training is held using Zoom, and registration and course materials are provided through CMS' virtual online platform, Thinkific.

Continuing Education Credit is available for most professions.


Cost: $195

Advanced Registration Is Required

Review our training calendar and register online. If you would rather register by fax or phone, follow the instructions below.

Refunds:  All refunds of training fees are subject to a $40 administrative charge and must be requested a minimum of 3 business days prior to the start date of the training. Fees for registrants canceling less than 3 business days in advance are non-refundable but may be applied toward a future CMS training for up to 1 year.

  • City of Columbus
    City of Columbus
  • Franklin County Job and Family Services
    Franklin County Job and Family Services
  • Columbus Bar Foundation
    Columbus Bar Foundation

    Columbus Bar Foundation

  • Franklin County Community Partnership
    Franklin County Community Partnership
  • Siemer Family Foundation
    Siemer Family Foundation
  • United Way of Central Ohio
    United Way of Central Ohio
  • Harry C Moores Foundation
    Harry C Moores Foundation
  • Alvis, Inc
    Alvis, Inc
  • VOA VFF
    VOA VFF
  • Volunteers of America
    Volunteers of America