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Conflict Resolution Training for Property Owners and Managers

Have you ever wished you could solve difficult conflicts more effectively? Would you like to learn how to communicate your needs in a peaceful way and identify other's needs more easily?

We teach conflict resolution skills so you may independently resolve your conflicts in a respectful and lasting way.

In our 1-day Conflict Resolution Training for Property Owners/Managers, you will learn:

  • How to successfully resolve conflicts with residents while retaining good tenants

  • How to de-escalate volatile conflict interactions with residents

  • How to manage difficult emotions during conflict with residents, yours and theirs’

  • How to help tenants experiencing financial difficulties avoid unnecessary mistakes that cost them their homes and you your profits

  • How to help employees better understand and manage the eviction process

  • How to help residents-in-need access critical community resources

Training session is from 8:30 a.m. - 5:00 p.m.

Live online training is held using Zoom, and registration and course materials are provided through CMS' virtual online platform, Thinkific.

Continuing Education Credit is available for most professions.

Cost: $195

Advanced Registration Is Required

Review our training calendar and register online. If you would rather register by fax or phone, follow the instructions below.

Refunds:  All refunds of training fees are subject to a $40 administrative charge and must be requested a minimum of 3 business days prior to the start date of the training. Fees for registrants canceling less than 3 business days in advance are non-refundable but may be applied toward a future CMS training for up to 1 year.

  • City of Columbus
    City of Columbus
  • Franklin County Job and Family Services
    Franklin County Job and Family Services
  • Columbus Bar Foundation
    Columbus Bar Foundation

    Columbus Bar Foundation

  • Franklin County Community Partnership
    Franklin County Community Partnership
  • Siemer Family Foundation
    Siemer Family Foundation
  • United Way of Central Ohio
    United Way of Central Ohio
  • Harry C Moores Foundation
    Harry C Moores Foundation
  • Alvis, Inc
    Alvis, Inc
  • Volunteers of America
    Volunteers of America